We are sending you an e-mail after you have filled in the 'I forgot my password' form. This e-mail will contain an 'Enter new password' button and a link.
By clicking this button you will be redirected to the new password page where you should enter your NEW password.
If everything's filled correctly at the new password page, click the Send button. Then your new password is set and you will soon receive a confirmation e-mail as well.
The entered e-mail address must match the one stored in our system. We never send your password in e-mail, so you need to set a new one in case you lose it. For security reasons we don't send your new password in e-mail as well.